Cancellation Policy

Cancellation by a client within two weeks of the booking will incur a 100% charge.

* Please note that all deposits are non-refundable.

Although we allow a very generous amount of travelling time for potential delays, in the unlikely event that Living Things encounters a delay whilst travelling to a show, they will contact the client immediately to inform of the situation. A booking may not be cancelled by a client as a result of a delay where the engagement will still be possible. If a show is not possible due to the non-liability of Living Things, an alternative date will be arranged.

In the event of a Living Things experiencing extenuating circumstances, an alternative handler will try to honour the booking as arranged. If this is not possible, the original handler will negotiate a reduced fee. Any substitute date must be booked within three months of the original date.

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